Galleria Furniture, Oklahoma City — Store Manager
May 2023 – Present
- Implemented operational processes, improving store efficiency.
- Ensured daily completion of cash flow, deposits, and paperwork with 100% accuracy.
- Managed a team of employees, driving a high increase in sales year over year.
- Designed and optimized floor layouts to enhance customer experience and maximize profitability.
Transformative Aid Ventures, Dallas TX — Junior Partner
December 2024 – Present
- Assisting in sales operations and customer engagement while learning foundational strategies for revenue growth.
- Developing web solutions under mentorship, combining creativity with technical skills to gain practical experience.
- Collaborating on client projects to incentive needs and deliver digital solutions.
- Writing and publishing articles to showcase industry insights, enhance digital presence, and build brand credibility.
Conn’s Home Plus, Oklahoma City — Sales Manager/Furniture Specialist
December 2022 – May 2023
- Recruited and trained high-performing sales team and increasing team retention.
- Developed and implemented strategies to resolve issues, improving customer satisfaction.
- Trained staff in advanced sales techniques resulting in revenue growth.
- Organized floor layouts for better visual appeal and operational efficiency.
Mathis Brothers Furniture, Oklahoma City — Sales Representative
March 2021 – September 2022
- Delivered exceptional customer service achieving a high satisfaction rate
- Utilized various software tools to streamline the sales process.
- Exceeded monthly sales targets consistently by leveraging product knowledge and upselling.
Shoe Carnival, Hurst TX— Store Lead
July 2020 – February 2021
- Maintained store cleanliness and organization, ensuring compliance with corporate standards.
- Managed monetary responsibilities, including tills and safe reconciliation.
- Led a team to achieve top sales performance in the region.
First Baptist Church Euless, Euless TX — Audio Visual Specialist
August 2016 – December 2018
- Operated and maintained audio, lighting, and video equipment for live events.
- Collaborated with bands and speakers to achieve desired audio-visual results.
- Provided technical training to volunteers, enhancing team capabilities.